Privacy Policy

This Privacy Policy explains how Bloomy Health Co LLC, trading as ELLINGTON WATCHES ("we", "us", "our"), collects, uses and protects your personal information when you visit ellingtonwatches.com, place an order, or otherwise communicate with us.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

Information we collect

• Contact details — your name, billing address, shipping address, phone number and email address.
• Order and payment information — the items you buy, your order history, and payment confirmation details. Full card numbers are processed by our payment providers and are never stored by us.
• Account information — your username, password and preferences, if you choose to create an account.
• Communications — the content of emails, phone calls and contact-form messages you send us.
• Device and usage information — your IP address, browser type, device identifiers and how you navigate our website, collected automatically through cookies and similar technologies.

How we use your information

• To process, fulfil and deliver your orders, and to handle returns, exchanges and refunds.
• To communicate with you about your order and to provide customer support.
• To send you marketing emails, where you have signed up. You can unsubscribe at any time using the link in every email.
• To detect and prevent fraud and to keep our website and payments secure.
• To improve our products, our website and your shopping experience.
• To comply with our legal obligations, including tax and accounting requirements.

When we share your information

We do not sell your personal information. We share it only with parties who need it in order for us to run the store:

• Shopify, which hosts our store and processes orders on our behalf.
• Payment providers, to take and verify your payment.
• Shipping carriers and fulfilment partners, to deliver your order.
• Email and analytics providers, to send order and marketing emails and to understand how our website is used.
• Authorities or advisers, where we are legally required to disclose information, or to establish or defend legal claims.

Cookies

We use cookies to keep your shopping cart working, to remember your preferences, to measure website traffic and to support advertising. You can block or delete cookies in your browser settings, but parts of the store may then stop working correctly.

International transfers

Your information may be stored and processed in countries other than the one you live in, including the United States. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses.

How long we keep your information

We keep order and transaction records for as long as required by tax and accounting law. Account and marketing data is kept until you close your account or unsubscribe, unless we are required to retain it for longer.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to receive a copy of it, to object to or restrict how we use it, to withdraw consent, and to opt out of the sale or sharing of personal information for targeted advertising. We will not treat you differently for exercising these rights.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before we act on your request, and we will respond within the period required by applicable law.

Children

Our store is not intended for children and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us and we will delete it.

Security

We use appropriate technical and organisational measures to protect your personal information, including encrypted connections for all payment and account data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Complaints

If you are unhappy with how we have handled your personal information, contact us first using the details below. You also have the right to lodge a complaint with your local data protection authority.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The version published on this page is the version that applies.

Contact us

For any question about this Privacy Policy or about how we handle your personal information, please contact us:

Bloomy Health Co LLC
1500 N Grant St Ste 4128
Denver, CO 80203
United States

Phone: +1 720-796-3882
Email: info@ellingtonwatches.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM